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Important Update for Trend 963 Users: Immediate Action Required

Upgrade to IQVISION Supervisor by December 31, 2024, to keep your system supported and avoid any expensive fixes.

Time to Upgrade to IQVISION Supervisor

Why Upgrade?

As we approach the end of 2024, users must transition to the IQVISION Supervisor as Trend 963 becomes obsolete. After December 31, 2024, your current system will no longer be supported, which could lead to costly repairs or disruptions.

What’s Changing and Why?

The end of Windows 10 is imminent, which will leave the Trend 963 operating system unsupported. With increasing demands for security, continuing with Trend 963 is no longer viable. 

IQVISION offers a more advanced solution, with built-in BACnet functionality, reducing the need for extra integration hardware and lowering costs while minimising network vulnerabilities. 

Now is the time to plan your budget and secure your place in the upgrade queue.

Plan Ahead

Look to upgrade to IQVISION ensuring that the buildings you manage or support are securely protected and future-proofed.

Saying Goodbye to Trend 963

Trend 963 has been outdated for three years, and the final support deadline is fast approaching. 

It’s the perfect opportunity to modernise your Building Energy Management System (BEMS). As of today, Trend 963 relicensing is no longer available, and starting January 1, 2025, all technical support will be discontinued.

Meet IQVISION

‍Built on the robust Niagara 4 framework, here are just some of the benefits IQVISION provides:

  • Enhanced security with superior password protection, authentication, and encryption
  • Advanced alarm processing and routing
  • Improved connection, integration, and configuration features
  • Modern graphics dashboards are accessible from mobile devices
  • HTML5 compliance for full smart device compatibility

Act Now to Avoid Missing Out

Demand for upgrades will surge as the deadline approaches, leading to longer lead times. Don’t wait until your PC fails or your system becomes compromised. Start planning now and arrange an onsite consultation with BMSI.

To ensure IQVISION is installed by December 2024, we recommend placing your orders by summer. The sooner you upgrade, the sooner you’ll:

  • Save on integration hardware costs
  • Be fully future-proofed in terms of IT security
  • Secure extended Trend support for an additional 10 years

Risks of Delaying Your Upgrade

Failing to upgrade in 2024 could result in:

  • Higher upgrade costs
  • Delays, placing you at the back of the queue
  • Increased system security vulnerabilities
  • Complete loss of system visibility if your PC fails
  • Disruption to facility management operations and building control
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FAQs

Does IQVision support IoT devices?

Yes, IQVision fully supports IoT connectivity, allowing seamless integration of modern wireless devices into your building management system.

Is it possible to integrate systems other than HVAC with IQVision?

IQVision offers significant improvements over 963 Supervisor, including third-party system integration, support for IoT connectivity, enhanced security, and more granular access control. Unlike 963, IQVision is built on the Niagara platform, making it an open, technology-agnostic solution.

How does IQVision improve security compared to 963?

IQVision includes comprehensive system security features, such as in-built authentication, LDAP server synchronisation, secure password policies, and encrypted site connections, providing a more secure environment than 963.

Will IQVision be compatible with future Windows operating systems?

Yes, while Trend 963 is only supported on Windows 10, IQVision is designed to be compatible with future Windows operating systems, ensuring long-term support and usability.

What are the key differences between 963 Supervisor and IQVision?

Absolutely. IQVision is an open platform that supports multiple protocols like BACnet, KNX, Modbus, and LON, making it possible to manage various functionalities beyond HVAC, with enhanced graphics and features.

Still have questions?

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Get in touch with our team today to learn more about how BMSI can help your building on its path to sustainability.

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